Contact us
Email support@starlancegroup.com with any question, bug report, or feature idea. Include a screenshot if you can — it speeds things up.
Common questions
How does Starlog read my receipt?
We use on-device or server-side OCR (Google ML Kit) to extract the store name, amount, and date. You can edit any field if the read isn't perfect.
Why do you want my Google Drive?
Drive is where your receipt images live — under your account, not ours. We only access the folder we create for Starlog. You can disconnect Drive at any time from in-app Settings.
Is multi-user really free?
Yes. The free tier includes unlimited submitters. The paid Pro tier (coming soon) is for owners who manage more than one business.
I signed in with Apple but Drive isn't working.
Apple Sign-In doesn't grant Google Drive access automatically. From in-app Settings, link your Google account to enable Drive sync.
How do I export my receipts?
Go to Reports → Export, or open any single report and tap Share. You'll get a ZIP with an XLSX spreadsheet and every receipt image.
Account deletion
To delete your account and all associated data, follow the steps on our delete-account page or open in-app Settings → Account → Delete account.
Bug reports
Email support@starlancegroup.com with the device model, OS version, app version (Settings → About), and steps to reproduce. A screenshot or screen recording helps a lot.